Aftersales Consultant

Highest Formal Education

Bachelor

Major

Engineering

CGPA

3.00

Work Experience

2 years

Type of Employment

Full-time

Job Responsibilities

Requirements :
  • Candidate must possess at least Diploma, Bachelor's Degree in Engineering (Industrial), Engineering (Mechanical), Business Studies/Administration/Management or equivalent.
  • Required language(s): English, Bahasa Indonesia
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Understand aftersales business process at dealer
  • Have basic technical automotive knowledge, dealer aftersales operation, warranty operation, and problem solving

Job Descriptions :
  • Support dealers to investigate open quality issues and make sure dealers submit PQR as guideline
  • Monitor and evaluate service activity progress at dealers
  • Monitor and evaluate warranty operation at dealers
  • Aftersales operation
  • Monitor and evaluate dealer spareparts operation
  • Monitor and evaluate aftersales system work well at dealers
  • Develop and submit regular report based on activities of utilities operational and use it as references for improvement recommendation analysis to be given to management in order to maintain and improve aftersales operation


Contact Us

  • wuling.id
  • Greenland International Industrial Center (GIIC)
    Blok BA No 1 dan 2
    Sukamahi, Cikarang Pusat
    Bekasi - Jawa Barat
  • (021) 221 570 79
  • hrd.hiring@sgmw.co.id

Together we create, develop, and achieve the best performance.
Together as one big family of PT SGMW Motor Indonesia